Booked a pitch months ago to be next to friends and paid our deposit and you’ve cancelled our pitch without telling us!! You’ve not contacted us, said that you are aware emails go into junk mail but you didn’t bother to ring us to confirm if we wanted the pitch and won’t refund our deposit!! So we’ve had to re-book another pitch, nowhere near our friends and had to pay £60 more, we complained and you basically did nothing!! We’ve emailed and you’ve ignored our email!! Very poor customer service but because we’ve arranged our holiday with friends months ago, we’ve had no choice book to re-book and pay more!! I will be adding this onto all your social media sites if you don’t respond to our complaint!!! Disgusting customer service!!!
5 years ago
Woolacombe Bay Holiday Parks has a
4.6
average rating
from
12,438
reviews
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