ADVERTISED DEALS MISLEADING My experience today was a poor one unfortunately , 2 hours to book a 3 day weekend getaway in a caravan , that we have done before . I took a lot of time finding the deal of week booking , no available deal after searching over an hour. i suggest When advertising deals when fully booked you should take from the website when full. This would avoid unnecessary time WASTED trying to book that offer. I understand that things sell out fast but you normally put up a 1 left signal etc . to indicate that the deal is real at least . This time I am lend to believe it was false advertising on your behalf . Also re -sending the same advertised deals again to my account (re deal of the week) that are never available or the added 10 pound off deal on the website that is normally available when we book. . The customer cannot use this when on-line booking a holiday and only leaves me ( the customer )having a poor booking experience and may I add , leaves a feeling of un-trust. Good marketing you may think? a bit of a scam in my words . In the end as I had promised my family a weekend get away at the your resort I had to pay more then necessary on both accounts. Once when trying to book the 119 deal of a 2 bedroom bronze, having to upgrade to the silver caravan 139 and second when i wanted to use the 10 pound off saving for booking. Then when paying for my booking my account was all wrong, lucky your online help(Sue) was helpful or i was about to book elsewhere . We have been a customer of this resort for a while now, we don't spend a lot on acomodation but we do spend and thought we would be looked after a little more . customer service goes a long way . I will be thinking twice in the future when looking for a holiday stay in Woolacombe. Poor online experience