Hi, we're really excited about the trip we booked last night to Woolacombe Bay for August. Everything about the process was fine, although we felt the accommodations could do with some more internal photographs. The reason for the 'poor' rating is simply this: Since the booking, I've yet to receive an email confirmation of the booking. Luckily I took a screen shot of the booking reference and the money has been taken from my bank account, but without the email confirmation I feel, to be honest, a little let down. We know that we'll have a good trip, as we are returning customers (we visited the park for a week last summer). And I'm hoping the email confirmation will come through soon, but it's been almost 24 hours now... Many thanks, J Nicholson