Bought a jumper and after first wash it shrank and bobbled, I washed it as per instructions. They apparently received it on the Monday and with lightening speed had it laboratory tested and sent it back to me so that it arrived first thing Thursday morning. Must be the fastest laboratory test in the world!!! Or do they get so many they simply return immediatly to the poor customer, oh they do send a bobble comb with it!! So I am left with a bobbled and shrunken jumper which is fit for nothing. I also find that all their products are made in Chine, need one say any more. Very very disappointed with their response, they have just lost yet another customer and this ones friends and family