I purchased a sweater from WoolOver on March 7, 2022 for $85.02. It is the same sweater that appears on page 32 in their most recent catalogue. My sweater is unraveling. In fact in what I thought was a fluke, I took it to a tailor about a year and a half ago to have a previous hole re-woven. Since then it has unraveled in three more places. Like all my sweaters I have cared for them as instructed on the labels and have had them for years. I wrote the company with this complaint and asking for a refund or at least a partial one. Their response: "...our returns policy for faulty items, is that these must be reported within 6 month of purchase."
If I had known that this sweater was made in China I would not have purchased it.
This is a very inferior product, expensive, and does not instill confidence in further purchases from this company. Photos below
10 months ago
Woolovers has a
2.2
average rating
from
110
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.