I brought a lambswool cardigan from Woolovers a year ago pleased with size and fit. However over the last two or three months the cardigan has shrunk smaller and smaller, now it no longer fits me.
I followed washing instructions so can't understand why this has happened.
I phoned customer services to ask what could be done. They told me that couldn't help as my complaint fell outside their six month return policy.
I think a jumper like this should have lasted me for years, so very disappointed with the companies attitude.
Will not be using them again.
10 months ago
Woolovers has a
2.2
average rating
from
110
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.