I will return the pillows and mattress topper I bought from The Wool Room because of the smell. Be warned. Everything I ordered smells like a petting zoo. I contacted customer service and they suggest putting the product outside to air out for a few days. So if it is so easy to get the smell out (It isn't!!) why doesn't the company just air it out for a few days before they put the wool inside the bedding products where it will be even harder to air out the smell? Because the smell doesn't go away!! When I called customer service and told them I must have an allergy to the wool because my eyes burn and water every time I get near their products, they emailed me back and said it is extremely unlikely I have an allergy to the wool. So they called me a liar! Here is a quote and the link from The Dermatology Center of NW Houston: Wool has been recognized as a common allergen since the 1930s. Contact with wool can cause itchy skin, irritated and watery eyes, and a runny nose if you have an allergy to the material. For many with wool allergies, wearing a wool sweater, scarf, or hat can also result in the development of painful bumps that ooze fluids, or skin that’s so dry, it cracks and bleeds. https://www.dermatologynwhouston.com/your-wool-winter-coat-and-lotion-may-be-giving-you-contact-dermatitis/#:~:text=Contact%20with%20wool%20can%20cause,dry%2C%20it%20cracks%20and%20bleeds. Sounds fun, right? And here from the AllergyHQ: Wool Allergy Treatment There's no permanent cure for wool allergy. However, antihistamines and allergy shots may be given to subdue the symptoms of the allergy. People with wool allergy should avoid products that contain wool. It will also be prudent to avoid products that contain lanolin, a natural oil found in wool. https://allergyhq.com/wool-allergy So if I want to keep the products I need to start getting shots. I can't wait!! I could not find anything on The Wool Room website that warns you about the smell or possible allergy. On the contrary, they advertise their products as good for allergy suffers. So I am here to tell you: The products stink! If you think living in a barn full of animals smells good, you may like these products. If you love burning itchy eyes, this may be your dream product. If not, do not buy them! And do not expect customer service to treat you with respect. If you complain about the smell causing your eyes to burn and water they will display zero concern for you. And they will force you to keep the offending products in your home for 60 days before you can return them. Hopefully at the end of my 60 days torture period they will keep their word and refund me for my suffering.