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Anonymous
Bought some eco friendly wool pillows for my asthmatic son. The company states it’s chemical free and I wanted some more natural bedding. My son used the pillows for two nights but had to stall because the pillows gave him allergies and Asthma . I contacted customer service to explain as I was very surprised an eco friendly pillow could do this. They said it was probably the bleach used in the cotton casing. I thought the pillow was eco friendly, bleach is a chemist and not eco friendly. They said they didn’t describe it as I bleached! More importantly they didn’t describe the pillow as bleached, the truth, instead they called it eco friendly which is incredibly misleading. Even though it caused my don to become unwell and we were only a few days in to the 30 day trail they wouldn’t refund me as I didn’t have the original packaging!! I am a returning customer and I wasn’t expecting an eco pillow to firstly be bleached and secondly to make my son unwell. Very disappointed and what highly recommend you phone up and ask the right questions so you know what you are getting. This company do use chemicals!!!
1 year ago
Read The Wool Room Reviews
The Wool Room has a 4.8 average rating from 5,164 reviews

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