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Kris
Looks like I’m part of the crowd!!! Stay away! Predatory business practices and terrible customer service!!!! This company is a scam!!! Customer service is absolutely terrible. They don't publish negative reviews on their website. I spoke with customer service before making a purchase and they absolutely lied to me about the terms of service on an item. I was saddled with a restocking fee of 25 percent and return shipping for a grand total of 341 dollars down the tubes. They also said they couldn't even accept my return (which was brand new in box) until I emailed them screenshots of my convo with customer service assuring me my item of returnable. Horrible service with predatory practices!!!! Shop anywhere else!!!!!
5 months ago
Read The Wool Room Reviews
The Wool Room has a 4.8 average rating from 5,164 reviews

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Alice, Customer Support

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