Ordered two pillows and a duvet with next day delivery. No contact from company, no delivery for nearly two weeks. I emailed, used Facebook messenger and no one bothered to even reply? Had to use online chat to get any answers, they said it would be here on Wednesday still didn’t turn up till Friday.
This is my second order from this company for £200 and it will be my last as although I love the product and wanted to buy more the customer service is just so poor.
6 years ago
The Wool Room has a
4.8
average rating
from
5,164
reviews
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