Wrong size duvet delivered. Ordered double size and sent king size with double label on! Returned duvet to local woolroom store to be swapped over only to find that they had the delivery to store saved under completely the wrong persons name and address! Caused a lot of confusion when I went to the store to pick it up!! Not sure what is going on with communication and in head office but maybe this needs to be addressed! Time and inconvenience caused as a result.
6 years ago
The Wool Room has a
4.8
average rating
from
5,164
reviews
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