I am very disappointed with my purchase. I asked the specific questions in order to make the decision to buy or not, since it is so hard to tell from a photo. It arrived in good time, but instead of the 22 lb in weight it was 15 1/2lbs in weight and instead 3-4 “ inches in thickness it was actually 1 -1 ½ “ in thickness. This topper was not what was represented. If I would have known the correct info it would have saved me $90 in return shipping fees. I still have not received credit for my return. Poor customer service.
5 years ago
The Wool Room has a
4.8
average rating
from
5,164
reviews
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