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I ordered new wool balls to fill up my husbands pillow on the 26th October and was sent an email saying order was processed and be delivered shortly.! A week later still no wool balls, so emailed asking on an update got a reply saying they had been waiting for more stock and had logistical problems and my order would be sent out early this week.!!!! Got to Friday still nothing so emailed again and had no response! !!! Very dissapointed with the service I have received or not as the case maybe. So who knows when I will receive them.!!!?????
10 years ago
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The Wool Room has a 4.8 average rating from 5,164 reviews

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Alice, Customer Support

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