I have ordered twice from woolroom, first time 2 mattresses - to West of Ireland - I was unable to place the order online so I called them, full details and transaction done over the phone, took less than 5 mins, they charged me GBP 12 to deliver the 2 mattresses from UK to ROI, and I received them in 3 days. It costs me more and takes longer if I order within Ireland. Extremely happy customer. Second time placed the order online in the morning then being unsure of sizes I contacted their online chat, based on the discussion I decided to change my order and called them to cancel one and place the other. Good thing too, they were ready to dispatch the first one - a few hours after placing the order - received my correct order 4 days later. They are nice, fast, efficient, the best company I have ever dealt with online or face to face. Would very highly recommend.