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Teresa Otis
Dear Woolroom, my package was delayed at fedex in Tennessee because they could not validate whether the item was woven or knit, after many phone calls, emails and taking a day off of work to receive the package which never came that day, I finally received my package tonight from fedex, the box was in terrible shape with torn open corners where the items were falling out and getting dirty, I can’t believe for the price I paid, more care was not taken in the packaging and then the handling via fed ex, they could have at least taped up the holes in the box, to prevent my items from getting dirty. I have taken pictures if you would like them. My items did not end up damaged, just dirty. The quality looks nice, can’t wait to try it. My rating is for delivery only. Thanks
5 years ago
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The Wool Room has a 4.8 average rating from 5,164 reviews

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