Avoid purchasing anything from here at all costs. I wasted my money on the "All season" comforter which is two comforters in one that you can separate. The day I received the comforters, this company put them on sale and refused to honor the sale price because thy had "already shipped it", which is a meaningless response. That's code for "we don't care about your business and choose to abide by our random made up rules".
I used the thinner of the two comforters during a night when it reached the 50's and was so hot I had to remove it within three hours of falling asleep. When I reached out to them they tried to blame it on my bed and bedding. For the record, I sleep on a 100% organic wool mattress pad and 100% organic percale sheets. I've never felt that hot sleeping in my entire life. They refused to take it back or exchange because I already used it. Fair enough, "can I return the one I didn't use"? "Nope, it would break up the set".
Don't waste your money here. Use a company that respects their customers and actually wants to build a relationship long term.
5 years ago
The Wool Room has a
4.8
average rating
from
5,164
reviews
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