I recently received my first (and last) Woolworths Online order yesterday as I am currently isolating with my 2 children under 3 years of age. Upon delivery, the driver was talking on his mobile phone and recklessly swung my bags at my doorstep causing a flavoured milk to break and spoil the other groceries. I contacted Woolworths for an apology and refund and was advised I needed proof of the single damaged item. Upon stating that more than 1 item was spoilt, I was only refunded $4 and given a $15 online credit which I will not be using. If others are in a similar situation to myself, please rely on friends/family or an alternate supermarket/delivery provider.