I fin the online shopping to be farcical with a lack of due diligence done by woolworths. Being house bound with Covid i place an order, i tick the box no substitutes because i dont want Organic chicken swapped for non organic chicken. So my food delivery for tonights dinner and tomorrows lunch arrives with no chicken, even though the item was available online at the time of purchase. So with no contact from Woolworths to let me know, i paid $15 delivery to not get what i need for dinner. So now am i expected to pay another $15 for delivery of a smalller pack of Organic chicken because i put no substitutes. Sell me 2 packs of the smaller at the same price as the bigger or simply just contact me ffs. I feel like visiting the manager in person. Oh i cant.