WW Eli Waters normally a great store but today totally unacceptable service from their "Front End Manager " Whilst the express checkout was TOTALLY unstaffed, when I finally got to her I commented "the express lane isn't working well". Her obtuse and offhand manner resulted in a sneer. I again commented that it wasn't up to standard and received " it's not my fault that staff rang in sick" I agreed and said that it still isn't my concern, and Woolworths business is not mine. I explained that I understood, and said it's not your fault but Woolworths. She was offended,unconcerned with my issues, took a totally mute attitude from thereon. This person has no interpersonal or management skills,no idea of how to respond properly and in my opinion needs retraining or removing from her front end role. Thanks for ruining my day Woolies