In George, I made two orders in this last week before Christmas 2023 – one large, and one smaller – and both have not been delivered, though my credit card has been debited. The employees that do the delivering either: do not seem to be able to read, or really DO NOT CARE whether the customers orders arrive, even though delivery instructions with telephone numbers were clearly given on the website when the order was made. Woolworth's reputation is at stake due to to the people employed for their delivery service. The large first order was cancelled from my side as the recipients could not wait any longer, but the second order, which I requested to be delivered, is still nowhere to be found. The Customer Care person said he would email me concerning it, and has not done so. This service is totally unacceptable. Woolworths needs to rethink concerning the companies they employ to deliver. Trying to order with them online just seems to be a lost cause.
1 year ago
woolworths online has a
1.7
average rating
from
170
reviews
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