They are so dishonest and arrogant that they should go out of business. On 26 November 2024, I went to a Woolworth in Baulkham Hills NSW, I saw a price tag $3.50with a big red “price dropped”sign for a Duck toilet cleaner and ready to purchase it. However, at the checkout it turned out to be $6.80. I know there’s a policy for incorrectly scanning and asked the staff about it. Nobody in the store awares of the policy and even refused to sell me for $3.50. I wasted more than half an hour on this issue and eventually got nothing! Afterall, it’s their mistake either to have a screw up system or their employees are stupid and rude. But they don’t want to take any responsibility for it. The last person I spoke to in store is Amy Johnstone, is the rudest, who climbed herself was in charge. The story doesn’t end there. On 27 November, I called 0288850000(Woolworth headquarter)waited for one hour for the customer service to pick up the phone(how can any company’s customer service let people wait that long) the woman who answered the phone was very rude and impatient right from the beginning (yes, I am an immigrant but I speak perfect English) she said she can hardly understand me and the next thing I know when I was still talking she hung up the phone. Don’t waste your time with them, go somewhere else!