Purchased 2m Wenge worktop for a table project, their website says “Finest Quality”. When I received the top it had three issues, there was filler (picture 1), one of the staves on the top surface had been stained but poorly (picture 2), the top surface also has a 2” gash in it (picture 3). Their response was to offer as £50.40p which clearly shows no empathy for the customers and the fact buyers have projects to complete. It took us several days of removing filler are replacing with a matching filler, re skimming the surface and re staining, not sure why it was stained in the first place as Wenge should have a natural colour. This delayed our project and cost us nearly £200 in labour and materials to correct the poor product. They stated T&C’s until I pointed out that aren’t following the Consumers Protection Act and only the offered to replace the item after I had spent time and money rectifying this poor quality wood.