Having received and installed one of their wooden worktops, one of the staves split and came loose. I have provided this company with extensive information to resolve this, but 2 months down the line my enquiries as to why they have not resolved my problem is met with silence. As a customer I expect that sometimes products will have faults but I expect good customer service when this happens and unfortunately this has been distinctly lacking. All the positive reviews on here are from customers who have not experienced problems, the integrity of any company is how they deal with problems and in this case it is very poor.