On the basis of the very poor customer support, not because of the quality of the worktops. Like many things, if the company had processed and delivered my worktops as ordered, I'd probably been happy. However, errors in the fabrication drawings and non-delivery on the day confirmed in my email meant I had to deal with the inappropriately named customer support team. I talked to several people over the course of a few days, many giving me different messages and none able to actually sort out the issue satisfactorily. I was given 3 different delivery dates (verbally and in writing) before the worktops finally arrived. Annoyingly, I've had to rebook and pay extra for the fitters to come and fit the worktops. Plus as someone who works full time, it really is very time wasting! My advice for what its worth - Put in a decent customer support capability rather than focusing your effort on a sales team that can answer quickly but not help in any way.