Awful customer service and useless contact centre staff. The worktop I was interested in was showing as in stock on the website. Before ordering I called in to confirm there was definitely stock, there was, and subsequently placed my order online. I received an automated email giving a delivery date approximately a week from ordering. So far so good. Two days before delivery I receive an email saying the delivery date cannot be met and is being pushed out by another 2 weeks. Not idea, but it's something I can work with. Item is still showing in stock on the website. A week goes by and I decide to confirm delivery date and time only to be told the item is out of stock. I ask when the item is due to be back in stock and I'm giving the run around with nonsense excuses. Eventually I'm given a made up date of 3 weeks from the revised delivery date (or in other words 6 weeks lead time from original order). As a result I cancel order and ask for a refund. 2 weeks have elapsed since asking for a refund and yet nothing has been received. I called in to ask where the refund is only to be told it's been authorised (no bloody doubt given you've not sold me anything) and it'll come in a few weeks. Awful customer service and I'm glad the order fell through as I would have regretted buying off these cowboys. Go elsewhere.