Like the previous reviewer I had a terrible experience with this company. I ordered two huge pieces of prime oak (So big two drivers had to carry in each one) then paid joiners £500 to cut and install to form an island. Only after oiling it was obvious they had sent me two DIFFERENT TYPES of wood. Several months of emails have finally resulted in them admitting the mistake. They have agreed to replace the wood however refuse to pre-cut the wood even though this is a service they offer. This means I am expected to pay an additional £500 to get an this cut and installed. I am a pensioner. I dont have another £500. What a heartless company.