DON'T DEAL. Terrible experience. I called them & they said they'd be able to do embroidery on hats. Then it took almost 3 months and several ignored emails before I called again. More wasted time. Then the employee still didn't respond, so I sent several more emails. Each response gave a different answer and it was clear that the left hand didn't have a clue what the right was doing. I could smell disaster looming. I just knew it. Then they decided after 3 months of misleading any lying that they could not do embroidery on hats after all. They offered to try some t-shirts instead of hats. Can you believe this? I asked how can I wear a t-shirt on my head? No answer was received. I have used companies in third world countries like Philippines, Cambodia, Vietnam, Indonesia and Thailand who have done the same orders in a day and yet these clowns took 3 months of lies and delays to decide they cannot do them at all, after firstly lying and saying they could do the order. Absolutely useless and unprofessional cowboys. I can recommend some thirst world country traders for anyone who is interested.........