Ordered items 7th July. By 22nd nothing had arrived. Called them and they said items had been dispatched 9th July despite our online account saying the order was pending. They'd no tracking information. After investigation they said the delivery company had attempted delivery twice. Items had been returned to stock and reassigned. No more stock until 22nd Sept. We never received any caller cards / emails to say delivery had been attempted. Also, we have a sign on the door which asks for parcels to be left in the parcel box if no one is here. Not impressed. Will not be using this company again.