Hi
Recently bought a single embroidered polo shirt to trial my company logo on a shirt.
Good things...
Initial email correspondence quick
Person on phone was helpful
Opportunities to improve
Main issue: the embroidered letters are not the same size... some are 2-3 mm taller than adjacent letters which surprised me. I subsequently noticed the CAD drawing sent to me shows the letters straight, but the accompanying photo of the mock up shows show misalignment. I don't know if this could be rectified as I'm currently thinking about having 10-20 further polos made up, but would like the letters straight
Also, my order was delayed... I requested a quick turnaround (24 hours) but didn't get it... I havent checked if the 24 hour premium has been refunded(?)
Thanks
Gordon Syme
07979 288 542
gordonsyme@lean121consulting.com
7 years ago
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