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Very Unhappy & Disappointed Customer
WORKWEAR EXPRESS LOST ME £250 TODAY! Placed a small order of a handful of FOTL t-shirts to complete a custom print order of 200 t-shirts with 48hrs left to complete the order for my customer and collect an extra £250 'on-time' completion bonus. Promised 24hr delivery online, phoned the helpline to confirm they definitely had stock and was assured NEXT DAY delivery would happen GUARANTEED... 3 days & 7 phone calls later NOTHING HAS ARRIVED! Turns out the sales department didn't process my order in time and they actually had no internal stock meaning my order was coming direct from their supplier and it will take 6 days in total to get to me. They cost me my £250 bonus and would only offer a measly %10 off my next order by way of apology. ABSOLUTELY RIDICULOUS!
7 years ago
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Workwear Express has a 4.2 average rating from 3,715 reviews

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Alice, Customer Support

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