Artwork wasn't able to be used because it was apparently a bitmap (why did it allow me to load it onto the site if it wasn't usable) No where on the order did it say, until it was ordered, that it would take a week. Had to pay extra £15 to get it by Monday. Second artwork (with the Jpg) was sent but from a different email address so went into junk. Had not unreasonably thought email would be from same email account and so didn't check until it was very late. Art work was fine second time round, but the T-shirts didn't match the art work and the Medium shirt that was sent out only had AOR on the front, rather than AORA. It's not like it fell off or didn't stick as whoever made the tshirt took the time to make the letters bigger. Not impressed at all. But would have said very poor if the lady on the phone hadn't been so nice.