I used Workwear Express to have a small run of self designed t-shirts made for my band. It was an infuriating and exasperating experience. The girl I dealt with initially insisted she hadn't received my artwork although I could clearly see the email with the correct files attached, sitting in my outbox. I re-sent the files a further 2 times before receiving an email from the same girl saying that my artwork had been received and had been submitted to the artwork team for proofing, and I'd hear from them soon. I waited a week with no correspondence, so I called up - only to be told by a different girl that the first girl I spoke to claimed she hadn't yet received my artwork. I informed her that I'd already had my files confirmed as received and was met with a stale, 'not my problem' attitude. I ended up having to send my files a further 3 times (I was out of the country at this point, so didn't have my laptop to hand, and I was literally just forwarding the same email over and over again - so the very first email I had sent turned out to be absolutely fine after all...) to finally have my artwork confirmed as sent to the 'artwork team' - who immediately told me my files were of no use. I had sent screenshots of mockups as well as the photoshop file, and was worried they weren't looking at the right file, so I asked that it be re-checked. At that point, without sending anything additional, I received a proofing email from the artwork team with final proofs for me to sign off, which I did. They hadn't bothered to properly check what was sent to them and were going to reject the job as a result, if I hadn't insisted they take another look. In short, the files that I initially sent (successfully) were the files that were used 2 weeks and countless emails/phonecalls/bad attitudes later. The girl informed me that she had put me through fast-track service "at no extra cost" - as though that was some sort of compensation. It made no difference to me, as the goods arrived (3/25 shirts unusable because they were filthy) at the same time as they would have with standard delivery, had the people who dealt with my purchase done their jobs efficiently in the first place. An utterly incompetent, arduous company to deal with, compounded by astonishingly bad customer service. 0/10, will never use again and will definitely discourage anyone considering doing so.