I wasnt very pleased with my service. Initially i didnt receive a comfirmation email, i had to keep chasing my proof and when it did come through i genuinely didnt know if i should laugh or cry! It was horrendous and i dont know how it was allowed to be sent. Even when i phoned customer services multiple staff had a similar reaction to me when they saw it and said how bad it was. I had to keep chasing the updated proof and it took a while. I was pleased with the final embroidered logo but not sure why it couldnt have been produced in the first place! I ordered before i was going away and had left plenty of time to get them before i went but it was just a bit of a nightmare to sort!