Where to start?? Delays from the word go due to staff illness/holidays, but apparantly there are 160 people employed by WE, yet it seemed only one person could deal with my order. Proofs took ages, quote missed off crucial info, when sorted the delivery was late, incorrect items sent, lots of apologies but took 4 weeks to replace incorrect items, even then still some wrong items, I did all the chasing, never a call to me first. The only upside was the quality, which was great - but unfortunately I'll never use them again. I would urge potential new customers to keep it very simple unless you are prepared for a lot of time-wasting with calling, emailing, checking and waiting and waiting for your goods.