Despite being helpful at the start with arranging my bespoke order, it arrived with half the printing missing. I had to send the order back and then faced a week of confusion where none of the staff seemed to know where my order was. Regularly had to chase for an update rather than being provided with one by the company. Even on the day my items were posted back they couldn't tell me if they had even been printed yet! By this point we had missed the event that they had specifically been ordered for, which was very disappointing and a waste of the product in the first place.