The sales agent I dealt with seemed totally uninterested in making a sale. First of all I had to chase for the quote in the first instance (I should have known at that point) Then she missed things off the quote that I had specifically asked for e.g artwork costs. She kept asking for information I had already given her, e.g JPEGS & images, she obviously couldn't be bothered to look back on our previous communications. Her entire attitude was she really couldn't have cared less. I have therefore taken our custom to Bananamoon who seem much more willing to help. Not impressed at all.