Had a very unsatisfactory service from workwear express so far. Order items on 24h dispatch, the items didn't arrive so called customer services 3 times. First caller told me some of the items where out of stock (although website had them in stock) told he would call back with a updated. I am still bemused to why if the items where out of stock did nobody call me to inform me of this. No call 30 mins later so I called back. Next call handler said they would check the warehouse and call me back as they items should be in stock. 1 hour later no call. Called back (17:00)and was then told the items have been dispatched at 16:15 and as they have left the warehouse with the courier they are now unable to upgrade to weekend delivery. The solution was if when they turn up Monday (the day the job is scheduled to start) then send them back for a refund. I specifically picked these items (more expensive) as they had the 24h dispatch option.