Firstly. "Chart with us" Loose your details as soon as you click "send another". In essence you do to not click on anything until you wait for someone to answer. Secondly. When you received answer - be careful, stay on line, do not touch anything! on PC as your conversation with all details provided is gone! And you asked to start another conversation from 0. perfect done it 3 times - traps everywhere. Thirdly. Lost connection with Pay Pal during the transaction. Despite the transaction code by Pay Pal provided I received an email - your order was not accomplished. :-) How could this service have 71% positive reviews? By my experience it should be 30% positive.