First I need to say that my purchase arrived much quicker than expected which was a delight. Unfortunately, there was a small issue with the item I purchased (not the fault of World of Camping). However, it is more years than I care to remember, sadly, since I have received such good customer service as I have done from World of Camping. Communication was absolutely faultless, very speedy and wonderful to not have to fight past several "Guard Bots" to reach a human being. The issue was resolved to more than my satisfaction, so I cannot thank them enough. I will certainly be using them again for any of my future needs and highly recommend them to anyone else. A proper company!! Thank you!