Really excellent service. We contacted the team and had a response in less than an hour. We paid for next day delivery (before 1pm) and sure enough our item arrived promptly the next day. In regard to the item, we purchased a Chaheati heat pad (to attach to any camping chair) and it is absolutely amazing. I suffer which chronic back and pelvic pain and being able to use the Chaheati made a huge difference to our enjoyment of our recent camping trip. All in all we are absolutely delighted. Couldn't be happier and will definitely shop with World of Camping again.