If you are hosting with ANY of this companies brands, I HIGHLY recommend you change provider quickly. This outfit looks like another EIG. They buy out successful smaller hosting companies, and the service immediately starts to suffer. We had servers with Web host Python for 6 years and they were awesome.
After the buy out, the first time I put in a support ticket it took them 8 hours to reply, then a further 9 hours to respond to a follow-on question.
This morning the server went down for a total of 9 hours 50 minutes, came back up for 30 mins and now MYSQL is failing so all the sites are down again and have been for another 3 hours. Fortunately we had already migrated all our clients to another server ready for a switch as I could see the decline in service coming. We are just going to have to do that ahead of schedule.
Same old story, a big corporate buys up great smaller companies, then starts making cuts to please their shareholders, increase profit margin and the service goes from excellent to appalling very quickly.
Here is a list of the hosts they acquired, do yourself a favour and move before you have a big issue
https://worldhost.group/#brands
6 months ago
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