It is a pleasure to work with Tony Diaz from the World Trade Center. Despite the fact that I'm rather slow with the tech side, Tony is always telling me that it's an honor to serve me. For the first time in my life I have been able to earn from a down trending market, and that is simply one more indication of the quality of service provided by Tony and the whole World Trade Center team. The World Trade Center support via tickets and mail has been very quick so far, I haven't tried via phone yet. Brokers have been pretty good to me. Thank you for your assistance.