Do not order from this website. I ordered some things for my boyfriend as a present, the website said it had not gone through so I ordered it again, next thing I know the order is taken twice. I contacted lost rockstar and they said to be that it would be processed as a refund. Then 2/3 weeks the duplicate order got delivered to my house. Now it has been past the 14 days so I cannot get a refund. Also part of the first order that I sent back I have not been refunded for two items which I returned. This means that I am down 100 pound or even more . I will be taking this further. I have tried to contact lost rockstar over Facebook and not had anything back since I complained