This company was absolutely atrocious, first job they came out to there was problem with the toilet, they said the part was obsolete, I had to purchase a new toilet and had to pay for someone to fit it! Second job they came out to was another toilet, and surprise surprise they said that part required was also obsolete. Well that was alarm bells for me. I purchased the actual part, the part that they said was obsolete!! They refused to fit the part and after months of sending endless emails I ended up getting a new plumber to fit the part to the toilet.. What a joke this company is!!