My order no 40305003. IG11QY
Recently I’ve received my kitchen delivery I’ve broke base unit which I’ve asked them to replace and they did sent new one on 13th June
Then I am having problem with corner unit which is L shape , 2 times 600 unit where I’ve space 970mm.
I’ve called wren customer service phone number and they said this is my fault why I’ve signed the contract before checking measurements and she advise me that she will sent email to the store who will contact me.
I would like to make it clear that employee took measurement of my kitchen 2 times ( one is before skimming and 2nd time after skimming) before I’ve placed final order. So how come they got it wrong now they blamed me it’s my fault. If I can took measures properly I wouldn’t need wren employee to come to my home to take measurements 2 times.
Yesterday I have received called from wren who make my kitchen design saying I should bring my kitchen fitter to wren so he can explain further how to fit 2 unit, but my fitter doesn’t willing to go as there is no space practically to fit 2 unit.now I am helpless, as my kitchen looks ugly instead of looks excellent,I have spent lots of money to get wren kitchen as people say they are no 1 but I found them opposite.
I would blame both guy ( the one took final measurements and the guy designed my kitchen)
1 year ago
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