I had a breakdown with AA I rang Halfords booking number and booked my car in with them to Hayes and the said on the phone that the garage will look at it on Thursday but will not do any work till Friday. When the AA man turned up with my car they informed him that they were short on staff and the could not do any work to the car for 2-3 weeks and to take the car some where else. I than spoke to the booking team at Halfords and they said sorry they should not of said that to you and to get the AA man to leave the car there so I did they also said that the regional manager had been informed and he had spoken to garage . Monday afternoon I spoke to the garage the said we told the AA man on Thursday that the car would not be looked at for 2-3 weeks . So I than rang back up the booking team and informed them what I was told who then spoke to regional manager Who then spoke to garage and back to him and then I was informed that they will look at my car Tuesday and that is where I’m at now so I now have no car as AA only provide me with a car for 3 days and when I booked it in I was told it would be done quick as they did not have many cars booked in so as of tomorrow my car has been with them 6 days I only booked it in with them as I thought it would of got done well before this . I also tried to book the car in my self with the Uxbridge branch who told me sorry we do not take Q7 as they don’t fit on our ramps and I always use Uxbridge have done for years and have breaks for life and before this car manny other cars as that told me this is why I used the booking number that AA provided me with all This is very very bad customer service on a high level as not only was it raised with regional manager and still never got sorted