Absolutely shocking that this company is allowed to carry on trading. Similarly to previous reviews, Iifestyle & Heritage Co took my money (£250) for two suitcases which I was told would be dispatched in 2-3 days, one week later I still had not received the suitcases or even a dispatch notice. Upon ringing the company it turned out they didn't actually have the items in stock so I asked for a refund. The lady I spoke to said she needed to escalate the claim to 'James' but I should have my money back in 72hrs-7days, 7 days later I still didn't have my money. Multiple phone calls and weeks later of getting nowhere and empty promises of a refund I decided to take action with my bank, who luckily returned my money to me all but immediately. So please take note of all the the reviews and under no circumstances part with you money for this company!