I’m so disappointed with your Customer Service that I can’t find words to describe it. Over a year ago we paid over £7.5k for our bi-folds and the broken lock still hasn’t been fixed. You wanted to charge us additional £600+VAT for steel covers which we refused to pay the full price for as they arrived scratched! As a response you just refused to give us a warranty for the door which were a separate order and you have no right to do! Since then you are not replying to any of my emails and phone calls. Honestly, I’m surprised that you are still in business. Decision to go with you for our door was the biggest mistake we could ever do. DO NOT USE!!!