Worst customer service/ communication from any company I have ever dealt with, ordered some golf balls on Dec 19th and paid for next day delivery as they were a Xmas present. Tracking stated delivery on Dec 21st, never arrived and no further tracking updates. Emailed, messaged and called AG and received automated replys stating 48 to 72hrs for reply. I eventually managed to get thru to customer service phone line and was told I'm not entitled to any refunds not even the next day delivery as they had despatched them next day!!! Correct me if I'm wrong but I paid for next day delivery not Despatch.... No further updates received via email, luckily I paid via PayPal so opened a case with them, 16 days later I received the refund but no communication whatsoever from AG, absolute disgrace I will never shop with them again, unfortunate as I was scheduled for a club fitting but I'll now take my business elsewhere. Avoid at all costs
1 year ago
American Golf has a
1.7
average rating
from
162
reviews
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