They know how to get your hopes you but when they just ask for guarantor who does all what they say even have there bank detail they turn him down cause they reckon he can’t afford it yet he can clearly if I default. There famous saying I will pay it today or once I get gauartor bank details I can pay it out and yes they got his bank details Customer service give false hope and lies to you Even sent emails to see if I can lower the amount I want but not heard from them Speaking with trading standards and see what they say cause they can’t give out false sayings or imformation